Billing and payments

Keep bills, payment state, and refund context in one place.

Zesty billing supports itemized bills, payment modes, manual UPI review, provider payment context, receipts, and refunds without separating them from order history.

Bills: Order context kept
UPI: Manual review supported

Live billing and payments workspace

Billing and payments

Operator-ready view

Payment states

6

Live

Generate the bill

Ready

Review payment mode

Ready

1

Generate the bill

Use order items, tax setup, and table session context to produce the customer bill.

2

Review payment mode

Support cash, manual UPI, Razorpay, or mixed workflows based on outlet setup.

3

Track settlement state

Keep payment status, receipt, and refund review connected to the order.

Active operating board

Today

Billing queue

Step 01

Open

Bills ready

11

Due amount

₹9.2k

Receipts sent

8

Settlement81%

UPI review

Step 02

Check

Submitted

4

Matched

3

Needs review

1

Verification75%

Refunds

Step 03

Quiet

Pending

0

Approved

2

Failed

0

Risk control94%

Key signals

Live checks
Bills

Order context kept

UPI

Manual review supported

Refunds

Review trail retained

Workflow

How the module fits into daily operations

Each page now follows the same operating rhythm: setup, live action, and manager review.

01

Generate the bill

Use order items, tax setup, and table session context to produce the customer bill.

02

Review payment mode

Support cash, manual UPI, Razorpay, or mixed workflows based on outlet setup.

03

Track settlement state

Keep payment status, receipt, and refund review connected to the order.

Use cases

Practical operating scenarios

Designed for the moments restaurant teams repeat every day, not just for a clean demo state.

Manual UPI verification

01

Review UTR and amount context before marking a bill paid.

Provider payment checks

02

Keep provider references and order state available when payments are pending or mismatched.

Refund review

03

Evaluate refund requests with order, amount, and payment mode context.

Receipt accuracy

04

Use restaurant profile and tax settings so receipt details match operating requirements.

Operational checks

Signals teams should be able to confirm during service.

3 checks

Bills

Order context kept

UPI

Manual review supported

Refunds

Review trail retained

FAQ

Module questions

Can we start with manual UPI?

Yes. Zesty supports manual UPI review alongside other payment modes configured for the outlet.

Are payments separate from orders?

No. Billing and payment state remain connected to order and table context.