Staff, Roles, Permissions, And Access Logs
Invite staff safely, assign roles, control module access, and review organization activity.
Access control protects restaurant data and keeps staff focused on the modules they actually use. Treat staff-settings reviews as a recurring administration task, not a one-time setup step.
Default role shape
- Owner: full organization, billing, staff, support, and settings access.
- Admin: broad operational and configuration access.
- Staff: daily operating modules such as orders, KDS, billing, tables, inventory, POS, customers, menu, and alerts depending on permissions.
- Member: minimal dashboard access unless expanded.
Permissions
Permissions cover areas such as orders, KDS, billing, tables, inventory, expenses, POS, customers, menu, analytics, alerts, franchise, settings, staff management, refunds, and campaigns.
Assign the smallest access set that lets the person do their job. Review permissions whenever staff change roles or leave.
Invitations
Invite staff using the organization workspace. Confirm the invited email or phone belongs to the intended person. Remove stale invitations and departed staff quickly.
Access logs
Use access logs to review important activity across organization and branch contexts. Logs are especially useful for permission reviews, support investigations, and unusual operational changes.
Support access
Eligible admins can explicitly allow support access while creating or managing a support ticket. Support access should be tied to a reason and reviewed like any other sensitive access.